ABOUT US

PHILOSOPHY

EXCEPTIONAL SERVICE, WITHOUT EXCEPTION

We take pride in not being your typical IT solutions company. Rather than merely delivering the usual, run-of-the-mill services and then walking away, we focus on something much more important: building long-term, successful partnerships. Partnerships that use the most cutting-edge innovations to enhance your business.

Our philosophy is “Exceptional Service, Without Exception,” and we live by these words in everything we do. We live by this ethos as we bring you world-class ideas and guidance to take your business to the next level and boost your bottom line.

To help you improve what you do every day, we go above and beyond mere IT service. We do whatever it takes. Without exception.

TEAM

AN EXCEPTIONAL TEAM

Not only do we take pride in not being your typical IT solutions company, we take great pride in not being your typical IT solutions team. At TeleGlobal, we’re made up of a diverse group of industry professionals with decades of experience and expertise who bring a broad range of skillsets from a wide spectrum of backgrounds.

What makes the TeleGlobal team exceptional?

  • We’re committed to “Exceptional Service, Without Exception”

To our team, this ethos is more than just words. It’s our driving force. From long-range strategies to day-to-day service, we’re committed to delivering the absolute best service without exception. It’s not just something we say—it’s something we all do as a team.

  • We’re a diverse team of IT profession with a vast set of skills

The experience of our team includes industry-leading knowledge and expertise in:
  - Data and network security
  - Network and infrastructure design and support
  - Business analysis
  - Business process improvement
  - IT strategy
  - Disaster Recovery
  - The ability to deliver unequalled results under tight deadlines

  • We’re accredited and trusted by major A-list vendors

Our list of vendors includes:
  - Microsoft
  - Cisco
  - Datto
  - Webroot

  • We believe working as a cohesive team is the best way to achieve exceptional results

From top to bottom, TeleGlobal works as a single, unified team, sharing the same philosophy, vision and mission. Everything we do each day is designed to deliver exceptional service without exception. To make this goal a reality, we cooperate and support each other to provide the best solutions for our clients. We utilize open communication and constant knowledge transfer to run smoothly as a team and improve our service delivery.

  • We believe customer service is an attitude, not a department

For us, “customer service” is not merely a department or specific offering. It’s a mindset, a philosophy and the essence of everything we do.

  • We possess a growing set of skills based on continuous learning and the pursuit of new accreditations

The technology landscape changes constantly. We have to do the same. As a result, we as a team continually learn, train and evolve, adapting our skillsets and accreditations to allow us to be ahead of the curve and to continually be the best partner we can be for our clients.

VISION

At TeleGlobal, our vision is to be your technology partner. To solve demanding challenges in a very narrow timeframe. To enhance not only your IT systems but every facet of your business that it impacts—from security to disaster recovery and backup, to the effectiveness of your staff and ultimately strength of your business reputation.

COMMITMENT

We are committed to being a world-class, go-to IT team which consistently exceeds our partners’ high expectations. Every day we’re driven to use our innovative IT services and solutions to ensure the success of our partners in their respective industries.



 

TeleGlobal Consulting Group Inc.

140 Allstate Parkway, Suite 501
Markham, Ontario L3R 5Y8

Phone: 416.594.1214
Fax: 416.594.3300
info@teleglobal.ca

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