SOLUTIONS




 

FULLY MANAGED SOLUTIONS

We created our Fully-Managed Solutions for companies with virtually no internal IT support. No matter the size or scope of your business, this service offering covers all your IT needs. From phones and printers to email servers. From day-to-day functions to overall infrastructure strategy, design and maintenance.

Expert help is invaluable to every business. For that reason, you’ll have access to our 24/7/365 live service desk that delivers unlimited technical support. Our friendly experts are here to offer quick, insightful solutions to all your IT challenges.
We also bring you peace of mind. Our comprehensive, multi-layer approach to IT security and complete disaster recovery solution protects your most sensitive data and keeps your business running safely and without interruption.

When we work with a client, we don’t settle for routine and generic IT support. Our aim is full, hands-on partnership. That’s why our Fully-Managed Solutions offering was designed to help fine-tune your business’s profitability, operational performance and competitive advantage.

Fully-Managed Solutions include:

  • 24/7/365 Bilingual Live Answer Service Desk
  • 24/7/365 NOC and SOC services
  • Remote Monitoring Software
  • Total Data Protection and Disaster Recovery
  • Advanced Endpoint Protection
  • Security Awareness Training
  • Cybersecurity Breach Detection AI
  • Managed Microsoft 365 Solutions
  • Cloud Hosted Infrastructure
  • Cloud Hosted PBX
  • Employee Monitoring with Productivity Measurement
  • Quarterly Business Reviews
  • Virtual CIO and Annual IT Strategy Formulation

CO-MANAGED SOLUTIONS

Everyone can use a little help now and again—even the best in-house IT teams. If your team is spending more time performing everyday routine maintenance and ad hoc troubleshooting and struggling to keep up, rather than helping you achieve your business goals, then our Co-Managed Solutions offering is just what your company needs.

By providing an collection of high-level tools and value-added services vital to your business, we can use our technical experience, expertise and guidance to help your IT team wherever they need it. We’re more than happy to take care of the most demanding, time-consuming, routine technical tasks that are slowing down your team, not to mention your overall growth.

The rewards are obvious. We will handle managing your systems and IT processes, so your staff can handle what’s most important to you: building your business.

Co-Managed Solutions include:

  • Remote Monitoring Software
  • Total Data Protection and Disaster Recovery
  • Advanced Endpoint Protection
  • Cybersecurity Breach Detection AI
  • Quarterly Business Reviews
  • Virtual CIO and Annual IT Strategy Formulation

The following services can be added at additional nominal costs:

  • Managed Microsoft O365 Email Account
  • Employee Monitoring with Productivity Measurement
  • Security Awareness Training
  • 24/7/365 Bilingual Live Answer Service Desk
  • 24/7/365 NOC and SOC services

COMPLEMENTARY SOLUTIONS

Is your business being held back by an IT system that is missing some vital pieces? Complementary Solutions are aimed at companies that have an IT team but lack a number of essential tools and services. We can help take your business to the next level by providing the latest, cutting-edge IT support systems and tools at a reasonable monthly rate.

But we do much more than merely deliver solutions. We’ll train your team on how to take best advantage of these tools to enhance your overall systems and update your processes to achieve maximum efficiency. You’ll also receive on-going support from us as we help you find new and innovative, ways to upgrade and refine your infrastructure.

Complementary Solutions include any of the services below:

  • 24/7/365 Bilingual Live Answer Service Desk
  • 24/7/365 NOC and SOC services
  • Remote Monitoring Software
  • Total Data Protection and Disaster Recovery
  • Advanced Endpoint Protection
  • Security Awareness Training
  • Cybersecurity Breach Detection AI
  • Managed Microsoft 365 Solutions
  • Cloud Hosted Infrastructure
  • Cloud Hosted PBX
  • Employee Monitoring with Productivity Measurement
  • Quarterly Business Reviews
  • Virtual CIO and Annual IT Strategy Formulation


TeleGlobal Consulting Group Inc.

140 Allstate Parkway, Suite 501
Markham, Ontario L3R 5Y8

Phone: 416.594.1214
Fax: 416.594.3300
info@teleglobal.ca

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