{"id":55325,"date":"2022-10-14T08:41:24","date_gmt":"2022-10-14T08:41:24","guid":{"rendered":"https:\/\/teleglobal.ca\/?page_id=55325"},"modified":"2024-04-16T15:11:40","modified_gmt":"2024-04-16T15:11:40","slug":"about-us","status":"publish","type":"page","link":"https:\/\/teleglobal.ca\/about-us\/","title":{"rendered":"About Us"},"content":{"rendered":"\n\n\t

We provide Exceptional IT services to
\ngrowth-minded businesses, without exception<\/strong>.<\/h2>\n\t\t\t\t\"map\"\n\t

Why Businesses Partner with TeleGlobal<\/h2>\n\t

We specialize in IT security.<\/h3>\n\t

Security is ingrained into the DNA of TeleGlobal’s culture. We’re constantly examining the latest cyber threats, compliance protocols, and protection software to keep our clients out of harm’s way.<\/p>\n\t

Security is the core of every Exceptional IT Plan.<\/h3>\n\t

An Exceptional IT plan is not “exceptional” if it doesn’t involve the industry’s best security tools and systems. Every TeleGlobal client has peace of mind knowing their IT plan is designed with the leading anti-virus software, endpoint protection, monitoring systems, and more.<\/p>\n\t

We don’t talk down to clients.<\/h3>\n\t

Patronizing speeches and condescending demeanors have no place in our IT service models. We operate every client relationship like a close partnership – our clients view us as part of their in-house team.<\/p>\n\t

We don’t push unnecessary upsells.<\/h3>\n\t

The TeleGlobal approach is not based on aggressive sales tactics and tech jargon. We’re here to help our clients secure their businesses and scale operations. We don’t sell a service unless everyone understands the value.<\/p>\n\t

Our technicians work proactively to help clients avoid downtime.<\/h3>\n\t

At TeleGlobal, we monitor our clients’ IT infrastructures 24\/7\/365 to manage problems in their infancy stages – before they cause workday interruptions.<\/p>\n\t

Cookie-cutter IT plans are not part of our service model.<\/h3>\n\t

Generalized IT strategies may help to maintain status quos, but that’s not our mission at TeleGlobal. Our goal is to consistently improve status quos by understanding what makes our clients’ business operations tick – and crafting customized IT plans to fit the bill.<\/p>\n\t

We respond to all questions and concerns within minutes.<\/h3>\n\t

Every minute spent waiting for a technician equals lost revenue. Our bilingual help desk is standing by to answer inquiries right away. No long wait times, frustrating call transfers, or mind-numbing hold music.<\/p>\n\t

The Exceptional IT Approach<\/h2>\n\t

Exceptional IT isn’t about big budgets and flashy add-ons. The best IT support is built on strong partnerships and a microscopic understanding of company operations.<\/p>\n

Our approach starts with exhaustive business discovery to gauge your biggest security risks, gaps, employee culture, and inefficiencies. These insights form the basis of how we’ll keep your IT infrastructure productive and safe from threats.<\/p>\n

TeleGlobal’s mission is to put company leaders at ease with tailor-made security solutions – and make business growth feel natural.<\/p>\n\t\t\t\t\"Exceptional-image\"\n\t\t\t\t\"Exceptional-image-2\"\n\t

TeleGlobal’s Core Values<\/h2>\n\t\t\t\t\"Exceptional-icon\"\n\t\t\t

Exceptional IT Starts with Security<\/h4>\t\t\t\n\t\t\t\t

No IT strategy is successful with subpar security. Our service models are designed to keep your business a step ahead of cyber threats and security risks, without exceptions.<\/p>\n\t\t\t\t\"Business\n\t\t\t

Business Growth is Tied to Technology<\/h4>\t\t\t\n\t\t\t\t

Exceptional IT makes technology a vehicle for growth – never a roadblock. TeleGlobal measures both productivity and company output to ensure your IT plan is directly translating to scalability.<\/p>\n\t\t\t\t\"No\n\t\t\t

There Are No Shortcuts in IT Management<\/h4>\t\t\t\n\t\t\t\t

Shortcuts in IT create oversights, which leads to breaches and downtime. We take pride in the support we deliver to clients – and we’d never implement a strategy we wouldn’t use ourselves.<\/p>\n\t\t\t\t\"Best\n\t\t\t

Your Employees Are Your Best Resource<\/h4>\t\t\t\n\t\t\t\t

Success starts from within – and IT is no exception. We work closely with your employees to implement security policies and educate them on best practices. Your success is our success.<\/p>\n\t

Our Story<\/h2>\n\t

TeleGlobal was founded with a goal to break the mold of the conventional IT provider.<\/p>\n

The term “IT” tends to have a negative stigma among business leaders. We set out to change this perception. IT shouldn’t be a source of stress – it’s a tool that makes business operations seamless, secure, and scalable.<\/p>\n

“Exceptional IT, without exception” is the guiding principle behind everything we do. This means we don’t provide standardized IT formulas and band-aid fixes. Every TeleGlobal IT plan is specially designed, implemented, and supported to meet the client’s needs – and their needs alone.<\/p>\n\t\t\t\t\"our-story\"\n\t

Businesses experience the positive impact<\/strong> of Exceptional IT from day one.<\/p>\n\t

Get Started with Exceptional IT Today<\/h2>\n\t